Privacy Policy for ClayWays Pottery Studio

1. Introduction

ClayWays Pottery Studio (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, address, email address, and telephone number.
  • Booking Details: Information related to classes, workshops, or events you have booked with us.
  • Payment Information: Financial details necessary to process transactions.
  • Website Usage Data: Information about your visits to our website, including IP address, browser type, and pages accessed.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Provision of Services: To manage bookings, provide classes and workshops, and communicate necessary information.
  • Payment Processing: To process payments for our services.
  • Marketing Communications: To inform you about upcoming events, offers, or news, provided you have given consent.
  • Website Improvement: To analyse website usage and improve our online services.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, such as payment processors and email service providers, ensuring they adhere to strict data protection standards.

5. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal or reporting requirements.

7. Your Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request erasure of your personal data when there is no legitimate reason for us to continue processing it.
  • Object to the processing of your data for direct marketing purposes.
  • Request restriction of processing under certain circumstances.
  • Request the transfer of your data to another service provider.

To exercise any of these rights, please contact us using the details in section 10 provided below.

8. Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ClayWays Pottery Studio
Garden Studio, 35 Oaks Close, Aston, Nantwich, Cheshire, CW5 8BJ

Email: hello@clayways.co.uk
 

This Privacy Policy was last updated on 1 January 2025.